How to Raise Your Service Prices
If you’re in business, you will need to have a plan for managing your price increases. Most of us feel awkward when it’s time to ask customers for more money, so prepare yourself in advance. Confidence...
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Q: How Many Spa Packages Are “Too Many?”
A: Twenty-two. I know it’s really fun for practitioners to invent different menu items, but some places really over-do the packages. When there are too many choices, it’s overwhelming for people–even...
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Finding the “Perfect Pricing Zone” for Your Services [Open Exchange Magazine]
by Jaya Schillinger Open Exchange Magazine, Spring 2007. Not only does “money make the world go ’round,” but it makes most business owner’s head spin. My clients often say that the hardest part of...
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Do You Offer Price Adjustments for Sale Items?
I was chatting with a friend recently, and we were discussing shopping and retail customer service. When she had found out that something she bought had gone on sale, after she paid full price, she...
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Are You an Underearner? [Open Exchange Magazine]
By Jaya Schillinger Open Exchange Magazine, Summer 2007. One of the main topics business owners want me to coach them on is profitability. Holistic business management is the same as any other small...
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Rip Off Alert: Check Your Credit Card Annual % Rates
Smart consumers read their credit card statements each month, scanning for errors. Typically, one looks for mistakes in purchases and assured that there haven’t been any unauthorized charges, files it...
View ArticleThe Crisis of Credit Visualized
The Crisis of Credit Visualized from Jonathan Jarvis on Vimeo. Some of you may be weary of the media’s constant analysis of our economic failure, but I think this 11-minute video is worth your time....
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Building a Budget [Health & Fitness Provider Network]
By Celeste Sepessy HFPN (Health Fitness Pro Network) [Interview with Jaya Schillinger] Building a budget is the essential foundation for any business. A well-prepared budget will create a path for...
View ArticleShould Solo Estheticians & Massage Therapists Accept Tips? [VIDEO]
A solo esthetician asks what to say when new clients ask if she accepts tips. She feels awkward because old school tipping etiquette is that one doesn’t tip the owner of a spa or salon, yet a lot of...
View ArticleShould You Perform Your Services on Trade? [VIDEO]
Should you perform your holistic health or beauty services on trade?
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The Poverty Trap of the Conscientious Practitioner
…also known as, "People Always Tell Me My Services Are Wonderful, So How Come I’m Broke?" The short answer to that question is because you’ve allowed tricky little beliefs about money to stop you…and...
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